Basic Troubleshooting |
When trying to make a chart using PowerCharts XT, if you get any errors (or if the chart doesn't render), there could be a lot of reasons for it. Here, we will try and cover them up. We have divided the entire debugging process into four sections:
Let us get to basic trouble shooting first. While creating your chart, if for some reasons you do not see your chart like it should, check for the following actions: |
If you do not see any chart at all |
If you see an endless loading progress bar in your browser, or if the right click menu (right click at the place where the chart is supposed to be) shows "Movie not loaded", check the following:
|
If you get a "Error in Loading Data." message, check the following: |
|
If you get an "Invalid Data." message, it means that the XML/JSON data is malformed. Check it again for common errors like: |
|
If you get a screen showing "The chart will appear within this DIV..." or "Chart." or "PowerCharts XT will load here", check if: |
|
If your chart shows a "No data to display" message, it could be the following scenarios: |
|
If you get a "... is not a function of ..." error when using any JavaScript API of the chart, make sure that: |
|