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Can I save the charts generated by FusionCharts XT as an image?
 

Yes, you can save the charts as images from FusionCharts XT itself. Please see the section "Exporting Charts as Images/PDFs" to see how to do this.

Can I export the chart data to Excel?
 

Not directly. But, you can retrieve the chart data in CSV format using getDataAsCSV() JavaScript function. The function returns a string containing the CSV. You can save this string to a CSV file through AJAX etc.

Can I email the charts?
 

Yes - you can e-mail the charts as ActiveX Objects. But, most of the modern day e-mail clients will not show the chart for security reasons, as it is an ActiveX object. However, using the new image save feature, you can just right click on chart, save it and send via e-mail.

Does FusionCharts XT work in 64 bit Operating System like Windows 64 bit etc.?
 

Yes - FusionCharts XT works in 64 bit Operating Systems. If you are using Flash charts, you will need is to install the 64 bit Flash Player along with 64 bit browser application.

How do I know which version of FusionCharts XT I am using?
 

If you are using Flash charts, you can enable the Debug Window and check the version stated in the Debug Window. In case, you wish to know the version of FusionCharts JavaScript class, you can use FusionCharts.version property to get the version. The version value is provided as an array.

Can I use JSON as data source for FusionCharts XT?
 

Yes - FusionCharts JavaScript class allows you to provide JSON data to the chart. You will need to build your JSON as per the JSON format that the FusionCharts JavaScript class accepts.

For more information on the JSON data format required to create a chart, please go through the FusionCharts XT JSON data format defined in the JSON section.

Can FusionCharts XT directly consume data from my database instead of XML/JSON?
 

No - FusionCharts XT cannot directly access any database. Using FusionCharts XT, you will always need to provide data to the charts in XML format. FusionCharts JavaScript class also provides for the option to specify data in JSON format. For this, you will have to set a middleware script (like ASP, PHP, .NET, ColdFusion, J2EE etc.), which will access your database and then build the XML or JSON output for FusionCharts XT.

Can I stop FusionCharts XT from animating?
 

Yes - absolutely. Just set <chart animation='0' ..> in your XML data or { chart : { animation : "0" } ... } in your JSON data and the charts will not animate any more.

Can I place my DHTML Menu over the chart?
 

Yes- starting FusionCharts XT the charts are rendered in Opaque mode(default), allowing all DHTML elements like menu etc. appear over the chart.

I want to hide the "Print Chart" menu item from context menu. How can I do that?
 

Just set <chart ... showPrintMenuItem='0' ...> in your XML data or { chart : { ... showPrintMenuItem : '0' }... } in your JSON data.

I want to use a dataURL like Data.asp?id=1&subId=2 for the chart. How can I pass these attributes as a part of dataURL?
 

In case, you rendering the chart using HTML Embedding method, just URL-Encode the dataURL and then provide the same to the charts. However, if you are implementing your chart using the FusionCharts JavaScript class, you do not need to do anything extra. The JavaScript class will take care of the rest. All you need to do is pass your dataUrl.

Can I use FusionCharts XT with my Flash 6/MX 2004 applications?
 

No - FusionCharts XT cannot be used with Flash 6 / MX 2004 applications as it has been coded in Flash 8 (ActionScript 2).

In case, you require an older version of FusionCharts XT which runs on Flash 6 player, please send drop us a mail, including your Order Id, at [email protected] and we will be glad to provide you with the same.

Can I create a chart, using FusionCharts XT suite, in my Flex applications?
 

No - you will need to use specially compiled chart SWF files from FusionCharts for Flex to create charts in your Flex applications. Moreover, you need to use FusionCharts.swc (separate builds are provide for Flex SDK 2/3/4), the Flex Builder component, to load the charts into Flex applications.

You can read more on how to use FusionCharts in Flex from FusionCharts for Flex documentation.

Can I create a chart in my Flash CS3/CS4 movies?
 

Charts from FusionCharts for Flex pack which is a different product from FusionCharts XT allows you to create a chart in Flash CS3/CS4 movies. FusionCharts for Flex consists of specially compiled SWF files which will help you to create charts in Flash CS3/CS4 movies. For more details click here.

Is there any limitation on the size of a chart that I can create?
 

In Flash Player 10, the maximum size for a chart is 8,192 pixels in width or height, and the total number of pixels cannot exceed 16,777,216 pixels. (that is, if a chart is 8,192 pixels wide, it can only be 2,048 pixels high.). Note that in Flash Player 9 and earlier versions, the limitation is 2,880 pixels in height and 2,880 pixels in width.

Can I use the FusionCharts XT as a part of my commercial product under the Personal/Website/Intranet/Enterprise/Enterprise Plus license?
 

No - none of these licenses allow you to include FusionCharts XT as a part of your commercial product. For that, you need a RedRedistributableistributable license. Please contact us at [email protected] to get more information on Redistributable license.

I want to load the XML/JSON data from another domain name (website). Can you tell me how to do this?
 

Since Flash does not allow loading of XML documents or data from other domains, it is not directly possible to load data from other domains. However, a proxy page can do the trick.

For example, use a proxy page say Relayer.aspx which connects to the remote data, reads its and then locally relays to your chart.

Can I change the Chart messages like "Loading Chart.", "Retrieving Data" etc.?
 

Yes - please see Advanced Charting > Chart Messages section.

Can I change the background color of the chart when Chart Messages are shown?
 

Yes - you can set the color of the background over which the Chart Messages are shown. To do this, you need to set the color value as a parameter of FusionCharts JavaScript constructor, as shown under:

var chart1 = new FusionCharts("Column2D.swf", "ChId1", "300", "250", "0", "1", "#FF0000");  

The above line will set a red background color of the chart when the chart messages show up.